Frequently Asked Questions
Have questions? We're here to help. Find answers to the most common questions about our services, bookings, and policies.
General
We act as a user interface only if you book travel products through our website, and the booking is done with the travel provider named on the booking page. Travel service providers like airlines, hotels, tour operators, Cruise Ships, etc., are the ones who interact with travelers through Coxsafari, and we do not own any travel products.
Our hotline numbers are 01409090009 and 01966113300.
We apologize, it is not possible. Bookings must be paid in full to be confirmed.
All of the bookings will be 100% confirmed bookings in terms of exact date period, product, and product quantity. It will be charged 100% as 'No shows'.
Hotel
Please inform your flight number during booking. Most of the hotels provide this service complimentarily, but a few hotels charge for it. You will find this information during hotel room booking.
Yes, you can, but: 1. For special room requests such as Side by Side, Same Floor, Different Floor, Upper Floor, Specific Floor, Specific room, or Good view room, it depends on availability. 2. Hotel authorities confirm booking and reservation by Room Category only, but give high priority to guest preferences and requests.
There is a possibility of applying an early check-in charge, which totally depends on the hotel policy.
Yes, it is possible. For an extra person in the room, an additional Extra bed will be added with a charge according to hotel policy for 10 year+ children or Adults.
Air Ticket
You will get your E-ticket through your E-mail address.
We apologize, it is not possible. 100% advance is required.
The airline's policy states that the airfare can fluctuate at any time without prior notice. If you don't purchase the ticket right away, we cannot guarantee the same rate next time you search.
Please check your e-ticket, you will find a specific baggage policy there. It depends on the airline's policy.