Frequently Asked Questions
Have questions? We're here to help. Find answers to the most common questions about our services, bookings, and policies.
General
All of the bookings will be 100% confirmed bookings in terms of exact date period, product, and product quantity. It will be charged 100% as “No shows”.
Hotline 01409090009 and 01966113300
We act as a user interface only if you book travel products through our website, and the booking is done with the travel provider named on the booking page. Travel service providers like airlines, hotels, tour operators, Cruise Ships, etc., are the ones who interact with travelers through Coxsafari, and we do not own any travel products.
We apologies, It is not possible. Bookings must be paid in full to be confirmed.
Hotel
Please inform your fight number during booking. Most of the hotel provide this service complimentary but few hotel charge for it. You will find this information during hotel room booking.
Yes you can but - 1. For special room requests such as Side by Side, Same Floor, Different Floor, Upper Floor, Specific Floor, Specific room, or Good view room it depends on availability. 2. Hotel authority confirm booking and reservation by Room Category only, but give high priority to guest preference and requests.
There is possibility of applying early check-in charge, which totally depends on hotel policy.
Yes it is possible. For an extra person in the room additional Extra bed will be added with a charge according to hotel policy for 10 year+ children or Adults.
Air Ticket
You will get E-ticket through your E-mail address.
We apologies, It is not possible. 100% advance is required.
The airline's policy states that the airfare can fluctuate at any time without prior notice. If you don't purchase the ticket right away, we cannot guarantee the same rate next time you search.
Dear sir please check your e-ticket you will find a specific baggage policy there. It depends on airlines policy.