Frequently Asked Questions
General
If guests do not check in on the scheduled date due to an emergency or are unable to consume the product?
All of the bookings will be 100% confirmed bookings in terms of exact date period, product, and product quantity. It will be charged 100% as “No shows”.
What is the hotline number of Coxsafari?
Hotline 01409090009 and 01966113300
Do these properties on the website belong to Coxsafari?
We act as a user interface only if you book travel products through our website, and the booking is done with the travel provider named on the booking page. Travel service providers like airlines, hotels, tour operators, Cruise Ships, etc., are the ones who interact with travelers through Coxsafari, and we do not own any travel products.
Can I book a room or any product without payment?
We apologies, It is not possible. Bookings must be paid in full to be confirmed.
If guests do not check in on the scheduled date due to an emergency or are unable to consume the product?
All of the bookings will be 100% confirmed bookings in terms of exact date period, product, and product quantity. It will be charged 100% as “No shows”.
Do these properties on the website belong to Coxsafari?
We act as a user interface only if you book travel products through our website, and the booking is done with the travel provider named on the booking page. Travel service providers like airlines, hotels, tour operators, Cruise Ships, etc., are the ones who interact with travelers through Coxsafari, and we do not own any travel products.
What is the hotline number of Coxsafari?
Hotline 01409090009 and 01966113300
Can I book a room or any product without payment?
We apologies, It is not possible. Bookings must be paid in full to be confirmed.
Hotel
How to book airport shuttle to hotel?
Please inform your fight number during booking. Most of the hotel provide this service complimentary but few hotel charge for it. You will find this information during hotel room booking.
Can I make special request for rooms?
Yes you can but - 1. For special room requests such as Side by Side, Same Floor, Different Floor, Upper Floor, Specific Floor, Specific room, or Good view room it depends on availability. 2. Hotel authority confirm booking and reservation by Room Category only, but give high priority to guest preference and requests.
Is there any early check-in charge?
There is possibility of applying early check-in charge, which totally depends on hotel policy.
Is it possible to add an extra person to the room?
Yes it is possible. For an extra person in the room additional Extra bed will be added with a charge according to hotel policy for 10 year+ children or Adults.
How to book airport shuttle to hotel?
Please inform your fight number during booking. Most of the hotel provide this service complimentary but few hotel charge for it. You will find this information during hotel room booking.
Is there any early check-in charge?
There is possibility of applying early check-in charge, which totally depends on hotel policy.
Can I make special request for rooms?
Yes you can but - 1. For special room requests such as Side by Side, Same Floor, Different Floor, Upper Floor, Specific Floor, Specific room, or Good view room it depends on availability. 2. Hotel authority confirm booking and reservation by Room Category only, but give high priority to guest preference and requests.
Is it possible to add an extra person to the room?
Yes it is possible. For an extra person in the room additional Extra bed will be added with a charge according to hotel policy for 10 year+ children or Adults.
Air Ticket
How do I will get my flight ticket?
You will get E-ticket through your E-mail address.
Can I pay later for Flight ticket?
We apologies, It is not possible. 100% advance is required.
I checked the airfare and it has increased. Why?
The airline's policy states that the airfare can fluctuate at any time without prior notice. If you don't purchase the ticket right away, we cannot guarantee the same rate next time you search.
What is the baggage policy of my flight?
Dear sir please check your e-ticket you will find a specific baggage policy there. It depends on airlines policy.
How do I will get my flight ticket?
You will get E-ticket through your E-mail address.
I checked the airfare and it has increased. Why?
The airline's policy states that the airfare can fluctuate at any time without prior notice. If you don't purchase the ticket right away, we cannot guarantee the same rate next time you search.
Can I pay later for Flight ticket?
We apologies, It is not possible. 100% advance is required.
What is the baggage policy of my flight?
Dear sir please check your e-ticket you will find a specific baggage policy there. It depends on airlines policy.